A: Once your payment has been confirmed, we will dispatch your order in 1-2 working days. We will contact you if there any delays.

A: For City Metro and most area 1-2 working days, for some country area it may take up to 10 working days for delivery.

A: Australian Post eParcel, Australian Post Express eParcel and Australian Air Express.  They are both courier and registered post.

A: We will email you with order status and tracking information, you can also check on "View My Order History" by login to My Account.

A: The tracking ID and tracking URL will be available under My Account Info/View My Order History.

A: Yes, we do provide tax invoice for tax and warranty purpose.

A: Yes.

Store Location:

135 Church Street
Parramatta NSW 2150
Ph: 02 9893 8886
Fax: 02 9893 8006

A: If you are not there to sign at the time of delivery, item will transfer to your local post office for pick up. A note would be left at your mail box to indicate pick up.

A: If your order is return back to us due to incorrect address or it has not been collected by you. We will redeliver this order to you in your cost.