Return Policy

Mobileciti Return Policy

Our return policy has been changed. Please read the following carefully to ensure you are fully aware of your rights under this policy and our obligations to you.

Change of Mind or Item not Satisfied Returns

If you wish to return an item because you have changed your mind or not satisfied with your purchase, Mobileciti will offer you exchange or refund provided that:

• You return the item within 14 days of purchase.
• Provide proof of purchases at the time you return the item.
• Item is in resaleable condition including that:
  • It is in its original packaging, including instruction manuals and all accessories.
  • It is undamaged in its original condition.
  • It is not a on sale item. 

Mobileciti reserves the right to assess the condition and age of returned products prior to providing a repair, exchange or refund. This may result in a repair, exchange or refund being refused.

please note:

• Your original Mobileciti receipt is the best form of proof of purchase
• Refunds will be issued using your original payment method
• Freebies or Gifts are not redeemable for cash
• If you seek for refund after 14 days, a restocking fee would applied based on the condition and age of the returned product.

Postage are not refundable returns.

Warranty Return

For all warranty related returns, please visit our warranty page for more details.

Please be advised that your statutory rights are not effected.